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Why should you enrol?

 

Because…

 

you will be part of this rewarding programme and help to show the world all that our city has to offer;
you will be interacting with visitors from many different nationalities;
you will practice the language(s) you are learning in a real context;
you will gain experience of customer service and tourist information in a fun and supportive environment;
you will be participating in a civic volunteer activity that enhances the image of your city;
it is a unique opportunity to get to know your city, its history, its streets, its monuments and points of interest:
you will receive a participation certificate after the project;
you will receive a really great t-shirt and a cap that you can keep;
you will be entitled to a refreshment per shift in associated cafes;
helping others is a wonderful feeling;
it will be FUN!

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What is expected from a volunteer?

 

Volunteer for at least a minimum of 2 shifts (4 hours) participation in the program;
Attend the training sessions on March, the 30th or April, the 6th plus the IH training course (dates of IH training courses to be confirmed);
Help to make each interaction special, personable and memorable;
Assist anyone who asks a question in a helpful and friendly way;
Be willing to learn more about the location and beyond according to the circuit(s) to be assigned to the volunteer;
Have an approachable, confident and outgoing personality;
Have a self-motivated and pro-active attitude;
Have a good level of conversational English or other language other than just Portuguese;
Willingness to work as a team and offer help to others;
Careful presentation and good manners;
Wear the project’s t-shirt, cap and name pin during the shift in a visible way;
Must present himself/herself at the facilities of the Braga Tourist Office 15 minutes before his/her shift starts;
At the end of the route, he/she must return to the Braga Tourist Office to register the end of his/her activity;
Engage with the social media channels of the program (instagram, facebook, youtube) by posting photographs and contents that will help promote and communicate the project;
Have Fun and Learn ☺